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PC88 FAQ — All Your Questions Answered in One Place

From opening an account to payments, bonuses to betting rules — everything you want to know about PC88, all on one page.

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Account & Registration

Find detailed information about creating an account, logging in, resetting your password, and KYC verification on PC88.

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Deposits & Withdrawals

Learn how to deposit with Mobile Pay, Nagad, and Rocket, along with withdrawal timeframes and limits.

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Bonuses & Promos

Find answers to all questions about welcome bonuses, reload bonuses, cashback, and voucher codes.

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Betting Rules

Learn about Sports Betting, Live Betting, odds calculation, and the conditions under which bets are voided.

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Mobile App

Find answers about downloading and installing the PC88 app, logging in, and using the app's features.

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Security & Support

Learn about account security, two-factor authentication, customer service, and how to file a complaint.

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PC88 FAQ — Everything You Need to Know About Bangladesh's Most Complete Betting Platform

This FAQ page was created to answer the questions that naturally come up after joining PC88. Drawn from the everyday experiences of millions of betting enthusiasts across Bangladesh, the most important questions are answered here in straightforward, easy-to-understand language.

PC88 is one of Bangladesh's most trusted online betting and casino platforms. From cricket, football, and kabaddi to Live Casino — everything is available in one place. Instant deposits and withdrawals via Mobile Pay, Nagad, and Rocket, 24/7 support in Bangla, and SSL security are what set PC88 apart. This FAQ page has answers to all your questions about PC88 — account setup, payments, bonuses, betting rules, and much more.

Account & Registration

To open an account on PC88, you need an active Bangladeshi mobile number, an email address, and to be at least 18 years old. Registration is completely free and takes just 2 minutes. After filling out the form, an OTP will be sent to your mobile — enter it and your account will be activated instantly.

No. Under PC88's rules, each user may only hold one account. If multiple accounts are found, all of them may be closed and any accumulated bonuses forfeited. However, different family members can each create their own account using separate devices and mobile numbers.

KYC (Know Your Customer) is an identity verification process. PC88 may ask members to submit a photo of their national ID or passport before processing withdrawals. This is done to prevent fraud and keep accounts secure. Once KYC is completed, future withdrawals are processed faster.

On the login page, click the "Forgot Password?" link. A reset link or OTP will be sent to your registered mobile number or email. Use that code to set a new password. If you don't receive the code, Help Center Contact us.

For security reasons, your registered name and mobile number cannot be changed directly. If you need to make a change, Help Center Contact us. Once your identity is verified, the support team will make the necessary updates.
Deposits & Withdrawals

PC88 supports all major mobile banking services in Bangladesh — Mobile Pay, Nagad, Rocket, and DBBL — as well as bank transfers. Both deposits and withdrawals are available across all payment methods.

The minimum deposit at PC88 is just ৳500, and the minimum withdrawal is ৳1,000. Maximum deposit and withdrawal limits depend on your account level and verification status. VIP members are eligible for higher transaction limits.

Withdrawal requests via Mobile Pay and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Larger withdrawals may take additional time due to extra verification requirements.

If your balance still hasn't appeared 15 minutes after depositing, try refreshing the page first. If the issue persists, contact us with a screenshot of the transaction along with the date and time Help Center's Reach us via live chat. Our team will get back to you with a resolution within 30 minutes.

Yes, you can cancel a withdrawal request yourself before processing begins. Go to the "Transaction History" section in your account and cancel the pending request. Once processing has started, you'll need to contact support to cancel.
Bonuses & Promos

Once you register as a new member and make your first deposit, the welcome bonus is automatically credited to your PC88 account. The bonus amount depends on the deposit size. To use the bonus, you'll need to meet the specified rollover requirements, which are Terms & Conditions listed on the page.

After logging in, Voucher Go to the section, enter the code, and click the "Apply" button. If the code is valid, the bonus will be credited to your account immediately. Each voucher code has its own expiry date and terms of use.

Rollover means you must wager the bonus amount a specified number of times before withdrawing. For example, a ৳1,000 bonus with a 10x rollover requires ৳10,000 in total bets before withdrawal. Rollover requirements vary by bonus — for details Terms & Conditionsfind out more.

Yes, PC88 offers new promotions and bonuses every day. Regular members receive reload bonuses, weekly cashback, and boosted odds on select matches. Check your notifications after logging in, or visit Voucher View active offers on the page.
Betting Rules

PC88 covers betting on over 30 sports including cricket, football, tennis, kabaddi, badminton, and basketball. All major tournaments are available — IPL, BPL, World Cup, Premier League, and more. E-sports betting is also supported.

Standard betting means placing a bet before a match starts, with fixed odds. Live betting lets you bet while the match is in progress, with odds changing every second. Since you can read the flow of the game before deciding, live betting is far more exciting. On PC88, you can bet while watching the live scorecard in real time.

If a match is cancelled or abandoned, PC88 generally refunds all bets. However, in some markets, results may stand if a minimum number of overs or quarters have been completed. For full details, see the Betting on the page and Terms & Conditionsas mentioned above.

The minimum bet on PC88 generally starts at ৳10. Maximum limits vary by sport and market — some high-profile matches allow much higher stakes. Personal limits may also be set based on your account level and betting history.

Once the match result is confirmed, winnings are typically credited to your account within 5–30 minutes. For major tournaments, it may take longer if the official result is delayed. Live betting results are usually processed even faster.
Mobile App

Download the PC88 app directly from Download Download from the page. Both Android and iOS versions are available. For your security, only download the app from our official site — never use third-party sites or links.

To install the APK on an Android phone, first go to "Settings → Security" on your device and enable the "Install from unknown sources" option. Then Download Download the APK file from the page and install it. Once installation is complete, turn the setting back off.

Log in to the PC88 app with your password once. Then go to "Profile → Security Settings" and enable the "Biometric Login" or "Fingerprint" option. From your next login, a single touch is all you need.

Yes, the app and website share the same account. Deposits, withdrawals, and betting history made on the app are visible on the website as well, and vice versa. Your balance syncs instantly across all platforms.
Security & Support

Yes, PC88 uses full SSL encryption. Your personal information, payment data, and login credentials are stored with the highest level of security. We never share your information with third parties. For more details, visit our Privacy Policyread more here.

After logging in, go to "Profile → Security". From there, enable the "Two-Step Verification" option. Each time you log in, a one-time OTP will be sent to your registered mobile number. This adds an extra layer of protection to your account.

To reach PC88's 24/7 Bangla support, Help Center page. You'll find live chat, email, and other contact options there. For most issues, live chat gets you the fastest response.

PC88 is committed to responsible betting. We give members the ability to set their own deposit and betting limits. An option to temporarily suspend your account is also available if needed. For more details Responsible Gaming Read on the page. Remember — betting is for entertainment only. Never bet more than you can afford.

If you notice any unusual activity on your account or suspect fraud, change your password immediately and Help Center Report it. If needed, you can also request a temporary lock on your account.
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Betting is a form of entertainment. Never bet more than you can afford. For more details Responsible Gaming View on the page.

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Welcome to the platform of choice for thousands of betting fans across Bangladesh. Registration is free and bonuses are instant.

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